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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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zack smith

November 20, 2024

5  out of  5
rating by zack smith
"Been with this company for 6+ years great team of individuals who work diligently to help you with any and all insurance related issues from questions about coverage to updates on claims overall great place!"
We responded:
"Thank you so much for your loyalty over the past 6+ years! We're delighted to hear that our team has been able to assist you with all your insurance needs, from coverage questions to claim updates. Your kind words mean a lot to us, and we're committed to continuing to provide you with excellent service!"
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gail wright

September 30, 2024

5  out of  5
rating by gail wright
"Thank you Brian Longacre and State Farm for saving me thousand,thousand dollars when I switch. I wish I would of done it sooner.Very satisfied with your service!"
We responded:
"It's fantastic to hear that Brian Longacre and the team were able to save you so much money! We're delighted that you're very satisfied with our service. Thank you for choosing us and sharing your positive experience!"
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Jo Goodwin

June 21, 2024

5  out of  5
rating by Jo Goodwin
"Brian Longacre who assisted me today with an auto policy and our home policy was great. Brian is taking very good care of us to ensure that we received the best pricing and coverage for our needs. I would highly recommend him and this State Farm office as he is very professional and very knowledgeable about insurance. I very much enjoyed speaking to him because he’s also a very nice person. Call Brian if you need insurance!"
We responded:
"Thank you for sharing your positive experience with Brian! We're thrilled to hear that he provided you with excellent service and helped you find the best pricing and coverage for your auto and home policies. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
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Brandon McKee

April 11, 2024

5  out of  5
rating by Brandon McKee
"I decided to switch to their office for insurance after moving to Jackson Michigan from another state So far I've experienced great service and the people are very kind and respectful they go above and beyond. Just great people I look forward to being a client for a long time as long as I live in this state"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Erin Vaughn

February 23, 2024

5  out of  5
rating by Erin Vaughn
"Brian and Sarah were both wonderful in answering my questions and listening to my concerns. Brian was especially helpful in making sure I received the best policies for my family. Thank you both again!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Nikole Tanner

February 22, 2024

5  out of  5
rating by Nikole Tanner
"I would like to say that Brian is one of the best insurance agents that I’ve ever had the pleasure of working with. He’s been our insurance agent for the last 3 to 4 years and I love the fact that it’s personable having an insurance agent. I don’t know if anyone else is out there same way it’s like finding a doctor you need one that suits your family and for us it’s been Brian so I just want to say that he is very efficient gets things done and efficient time I just there’s not enough things that I could say to explain the fact that I appreciate all of your guises help with the business that you guys do"
We responded:
"Thank you for the great feedback for Brian!"
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Ash Houtz

January 18, 2024

5  out of  5
rating by Ash Houtz
"Brian & Barb 5 stars 🌟 Great customer service 👍"
We responded:
"Ash, Thank you for the great review and trusting our team with your Insurance needs."
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Ashley Hardrick

October 5, 2023

5  out of  5
rating by Ashley Hardrick
"Everyone in the office is so nice and always tries to accommodate what I need. Lowest prices out of any other insurance company."
We responded:
"Thank you for the 5 star review, Ashley! We strive to go the extra mile to provide you with the customer care that you deserve and it is our pleasure to be able to assist you with any of your insurance needs!"
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Jamie Steele

September 20, 2023

5  out of  5
rating by Jamie Steele
"Dena is always amazing not only to me but also for my friends. She is willing to help anyone with anything and is very involved in the community. Her knowledge and support are priceless."
We responded:
"Thank you so much for taking the time to share your experience and kind words about Dena's efforts to go the extra mile to assist you with any of your insurance questions or needs, Jamie! Your kind words make our day! It is always our pleasure to be able to provide you with the customer care that you deserve and we look forward to doing so for many years to come! We are honored to have you as a part of our agency family and to be a part of your great community!"
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Foxy wolfie RW

September 19, 2023

5  out of  5
rating by Foxy wolfie RW
"This is a very friendly and professional business. I've enjoyed doing business with them for several years and will continue on."
We responded:
"Thank you for the wonderful review! We strive to go the extra mile to provide you with the customer service that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to the opportunity to do so for many years to come!"
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Bleys Loar

September 18, 2023

5  out of  5
rating by Bleys Loar
"Very knowledgeable and friendly staff"
We responded:
"Thank you for the wonderful review and kind words about our team, Bleys! We strive to go the extra mile to assist you with any of your insurance questions or needs! We strive to provide you with friendly, professional and thorough customer care and appreciate your feedback!"
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Lnoyola14

September 18, 2023

5  out of  5
rating by Lnoyola14
"I found David Giesen - State Farm as I was driving by their office. I’m new to the area and took a chance on contacting them to help with insurance for our new home. Dena was incredible and helped us through the process of getting our home insured with the lowest possible rate. So thankful to have found this group!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Dena's efforts to go the extra mile to provide you with the home insurance you need at a value you deserve and great customer care! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Carl Angelo Ubungen

September 18, 2023

5  out of  5
rating by Carl Angelo Ubungen
"Dena helped me and my dad choose the best life insurance policy and she explains everything thoroughly. I highly recommend this place. They have one of the best service out there."
We responded:
"We are so glad that Dena was able to assist you and your dad with your life insurance policies, Carl! We strive to go the extra mile and we truly appreciate you taking the time to recognize our efforts and for recommending our services to others. We truly appreciate your kind feedback and we look forward to assisting you with any of your future insurance needs!"
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jayla holman

September 15, 2023

5  out of  5
rating by jayla holman
"Sarah was a great help with making all of our updates to our policy!"
We responded:
"Thank you for the wonderful review and for your kind words acknowledging Sarah's efforts to provide you with the customer service you deserve, Jayla! It is always our pleasure to be able to help you with any of your questions or insurance needs and we look forward to doing so for many years to come!"
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Craig Family

September 15, 2023

5  out of  5
rating by Craig Family
"My family has been with David Giesen at State Farm for many years. It’s always a pleasure to work with the staff at his office. They are very helpful and go out of there way to find us the best policies that work for us."
We responded:
"Thank you for the 5 star review recognizing our team, Craig! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide you with the customer service that you deserve! We appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"
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jim ruesink

September 14, 2023

5  out of  5
rating by jim ruesink
"They listened attentively and were helpful in coming up with a best possible solution. They were also extremely flexible in returning a phone call as l ran out of time initially. I would highly reccomend them to everyone! Jim"
We responded:
"Thank you for the wonderful review recommending our services to others, Jim! It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with great customer care! We truly appreciate your feedback and look forward to assisting you with any of your future insurance needs!"
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Darek Whoolery

September 14, 2023

5  out of  5
rating by Darek Whoolery
"They are amazing crew. They always are there to support you and help you with any needs that you have in avery timely manner. They get back with you on any questions."
We responded:
"Thank you for the great review recognizing our team and their efforts to provide you with the customer care that you deserve, Darek! We strive to go the extra mile to assist you with any of your insurance questions or needs! We truly appreciate your kind feedback!"
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Jackie Austin

September 13, 2023

5  out of  5
rating by Jackie Austin
"Every one is always pleasant and knowledgeable"
We responded:
"Thank you for the wonderful review, Jackie! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and we look forward to assisting you with any of your future insurance questions or needs!"
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Chad Melton

September 13, 2023

5  out of  5
rating by Chad Melton
"Very helpful on all visits"
We responded:
"Thank you for the wonderful review, Chad! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and we look forward to assisting you with any of your future insurance questions or needs!"
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Chantela Kapuga

September 13, 2023

5  out of  5
rating by Chantela Kapuga
"David Giesen and his staff are so awesome and they help u out anyway they can I love State farm thank you"
We responded:
"Thank you for the wonderful review recognizing the efforts of our team to go the extra mile, Chantela! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and we look forward to assisting you with any of your future insurance questions or needs!"
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Robyn Anes

September 13, 2023

5  out of  5
rating by Robyn Anes
"I’ve worked with Brian and Dena on several life changes over the past year—they have been excellent to work with! You can always reach them when needed, they are quick to provide the information/options you need, and they’re so friendly!! Great service, great people. Thank you guys!!"
We responded:
"Thank you for the wonderful review recognizing Brian and Dena's efforts to go the extra mile to assist you with any of your needs, Robyn! We strive to provide you with friendly, professional and thorough customer care! It is our pleasure to be able to assist you and we look forward to to doing so for many years to come!"
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Stephanie Faloon

September 13, 2023

5  out of  5
rating by Stephanie Faloon
"Brian, Erica and ALL the staff at Giesen State Farm are FANTASTIC! If you’re looking for Agency that will take care of your insurance needs efficiently while providing you with with great advice, potential cost savings and the best customer service, CALL DAVID GIESEN’s office TODAY!"
We responded:
"Thank you for the wonderful review and kind words recognizing or team efforts to go the extra mile! It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with great customer care! We truly appreciate your feedback, recommending our services to others! It makes our day, Stephanie!"
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dennis joseph

September 13, 2023

5  out of  5
rating by dennis joseph
"Have been with this insurer for a few years and they have always been good people to deal with."
We responded:
"Thank you for the wonderful review and kind words recognizing our efforts to go the extra mile! It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with great customer care! We truly appreciate your feedback, Dennis!"
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Lakia Holmon

September 11, 2023

5  out of  5
rating by Lakia Holmon
"It’s always a pleasant experience when I stop by."
We responded:
"We are so glad when you do stop by, Lakia! It is always our pleasure to be able to assist you with any of your insurance questions or needs! Thank you for the wonderful review and kind words."
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Jackie Monasmith

September 11, 2023

5  out of  5
rating by Jackie Monasmith
"Welcoming...Helpful...Caring...Dependable"
We responded:
"It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with the customer service that you deserve! Thank you for taking the time to leave us such a wonderful review and for your kind words, Jackie! We are truly honored to have earned such great feedback!"